| Question for the insurer | Question for your Miami practice |
|---|---|
| Is care at this licensed practice eligible under the policy? | What deposit or full payment is due at the visit? |
| Are examination fees included or optional? | Will the estimate itemize the examination separately? |
| What records will the claim need? | How can I obtain complete notes, tests and an itemized invoice? |
| Is referral or emergency care subject to different terms? | Where would you refer my pet, and how does that provider take payment? |
Do not use “the vet accepts pet insurance” as shorthand for all four answers. A clinic may help supply records while still requiring payment before the insurer reimburses you. Ask about the specific provider and payment route you intend to use, especially if the regular practice and emergency hospital are different businesses.